Open to Senior Leadership Opportunities
Vijay Raj
Pandey
Group IT Manager — Dubai, UAE·CIO / VP IT·AI & Digital Transformation Leader
15+ years engineering the future of enterprise IT across the UAE. I don't manage technology — I use it to build competitive advantage, transform operations, and drive measurable business growth.
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VRP
15+
Years UAE Leadership
$M+
IT Savings Delivered
30%
Cost Reduction
via M365 Migration
50%
Faster Approvals
via Workflow Automation
90%
DR Risk Eliminated
via Backup Strategy
45%
Support Load Down
via AI & Automation
What I Deliver
Technology That Moves
Your Business Forward in UAE
I bridge the gap between executive vision and technical execution — the rare leader who can design the strategy AND build the solution.
01 ——
Enterprise Architecture
Design and deploy end-to-end IT infrastructure for complex multi-entity organizations — scalable, secure, and aligned with 5-year business strategy.
02 ——
AI & RPA Automation
Deploy UiPath, Automation Anywhere, Copilot, and custom Python AI to eliminate manual work and accelerate decision-making.
03 ——
Mobile & Web Development
Build Android, iOS, and full-stack web applications from the ground up — custom tools that solve real operational problems.
04 ——
Cybersecurity & Compliance
CISM-certified security management, penetration testing, and DR/BCP planning that protects critical assets across global operations.
05 ——
Cloud Transformation
Multi-cloud migration and architecture design across Azure and AWS — optimizing cost, performance, and resilience.
06 ——
Data Intelligence & BI
Transform raw operational data into Power BI and Tableau dashboards that give leadership real-time visibility.
Technical Domains
Full-Spectrum IT Command — ERP · Cloud · AI · Cybersecurity
Strategic depth meets hands-on technical mastery across every layer of modern enterprise technology.
01
ERP & CRM Systems
Full lifecycle ERP implementation and enterprise-wide rollout for 1,000+ user organizations.
02
Cloud & Infrastructure
Multi-cloud architecture and hybrid infrastructure management at enterprise scale.
03
Mobile & Web Development
Cross-platform mobile and full-stack web applications built in-house.
04
RPA & Process Automation
Enterprise robotic process automation removing thousands of manual hours.
05
Enterprise Cybersecurity
CISM-certified security program management and comprehensive business continuity planning.
06
Windows & Desktop Dev
Custom Windows software, enterprise backup tools, and bespoke desktop applications.
Career History
15 Years of Impact-Driven Leadership
MAY 2024 — PRESENT · DUBAI
Group IT Manager
Global Gases Group · 20+ Countries
Leading IT strategy for a global industrial gases supplier serving Offshore Oil & Gas and Healthcare sectors worldwide.
- Architected ERP optimization roadmap integrating sales automation and inventory workflows
- Built executive MIS dashboards in Power BI, Jet Reports, and Tableau for C-suite intelligence
- Copilot & AI adoption — reducing tier-1 IT support workload by 45%
- Optimized hybrid Azure/AWS cloud with Entra ID, Exchange, and biometric integration
- Deployed multi-layer security: FortiGate, VPN, ransomware protection, and pen testing
MAY 2023 — MAY 2024 · DUBAI
Head of IT Manager
Dives Holding — CZN Burak Group
Led IT for a globally recognized F&B group managing multiple high-profile restaurant brands across the UAE.
- Directed full Oracle NetSuite ERP implementation — configuration to go-live
- ↓ 30% operational cost reduction via Microsoft 365 migration
- ↓ 50% approval cycle time via Suite Flow workflow automation
- ↓ 90% data loss risk via company-wide DR and backup strategy
- ↓ 40% support requests via structured user training programs
MARCH 2021 — MAY 2023 · AL AIN
Group IT Manager
Bin Ham Group — Real Estate · Schools · Medical
Managed enterprise IT across a diversified conglomerate spanning real estate, schools, medical centers, and construction.
- Designed and executed BCP/DR programs with zero unplanned downtime across all entities
- Led IBM Power server migrations (P7→P8) and on-prem Kubernetes microservices cluster
- Deployed FortiGate + Cisco Meraki security stack with Qualys vulnerability scanning
FEB 2016 — FEB 2021 · DUBAI
Senior IT Manager
AWJ Investments LLC — 37 Outlets · UAE, KSA, Qatar
Managed IT for 37 restaurant outlets, 1,000+ employees, and 24/7 call centers across three countries.
- Deployed Dynamics 365, Sage 300, and Micros RES POS across 37 locations
- Managed Cisco Meraki cloud-managed network across all geographically distributed outlets
- Built centralized call center with Avaya telephony and CRM integration
OCT 2009 — FEB 2016 · ABU DHABI
IT Manager
City Seasons Group of Hotels
Promoted from IT Supervisor to IT Manager over 7 years, directing full hotel IT operations.
- Administered Opera PMS, Micros 9700, Fidelio Materials Control, and Interactive TV servers
- Ensured 24/7 guest Wi-Fi availability and implemented IP CCTV and access control
- Managed Windows Server, Active Directory, MS Exchange infrastructure
Built, Not Just Managed
Signature Projects & Innovations
What sets me apart: I build the solutions, not just procure them.
📱
Employee Self-Service Mobile App
Cross-platform Android & iOS app for HR and IT service requests with real-time ticket tracking for 1,000+ employees.
↓ 35% helpdesk call volume
🌐
Corporate Web Portal & CMS
Full-stack web applications and corporate portals built with Node.js, PHP, and Python — integrated with live ERP data.
Live ERP-integrated dashboards
🤖
RPA Invoice & Approval Bots
UiPath and Automation Anywhere bots automating invoice processing, PO approvals, and vendor reconciliation.
200+ man-hours saved monthly
🔧
Custom Windows Backup Tool
.NET/WinForms desktop application for automated multi-site backup scheduling and real-time DR alerts.
AED 120K annual cost saving
🐍
Python ETL & Data Pipeline
Automated Python pipelines extracting ERP data into live Power BI executive dashboards.
Real-time C-suite MIS reporting
🚀
AI-Powered IT Operations
Microsoft Copilot and custom AI models for automated incident triage and intelligent report generation.
↓ 45% tier-1 support workload
Proficiency
Technical Depth
Strategy & Leadership
Development & Automation
Credentials
Certifications & Education
🛡️
Certified Information Security Manager
ISACA — CISM
☁️
Microsoft Certified Systems Engineer
Microsoft — MCSE
🔷
Microsoft Dynamics 365 F&O
Microsoft — Certified
🗄️
Oracle NetSuite Administrator
Oracle — Certified
🌐
Cisco Certified Network Associate
Cisco — CCNA
🔒
Penetration Testing & Security Analytics
PTSA — Certified
🔥
Fortinet Network Security Admin
Fortinet — NSE
🎓
Master's in Computer Applications
MCA — Postgraduate
Let's Build Something Exceptional
Ready to Accelerate
Your Business with Technology?
Location
Dubai Marina, Dubai, UAE
Phone
Website
Status
UAE Employment Visa · Valid Driving License
Senior IT Leadership · Group CIO · VP IT
Ready to Lead Your
Digital & AI Transformation?
If your organization needs a leader who can architect enterprise systems, build custom AI solutions, deliver measurable cost savings, and inspire high-performance teams — let's start the conversation.
Actively Considering Senior Leadership Offers
🚀Begin Your Transformation Journey
Quick Answers
Frequently Asked Questions
Common questions about Vijay Raj Pandey's IT leadership expertise and availability in Dubai, UAE.
What is Vijay Raj Pandey's area of expertise?
Vijay Raj Pandey is a Group IT Manager based in Dubai, UAE, specializing in ERP implementation (Oracle NetSuite, Microsoft Dynamics 365, SAP Business One), AI and RPA automation (UiPath, Automation Anywhere, Microsoft Copilot), CISM-certified cybersecurity, and multi-cloud architecture (Azure, AWS) across 20+ countries.
Is Vijay Raj Pandey available for CIO or VP IT roles in Dubai?
Yes — Vijay Raj Pandey is actively considering senior IT leadership opportunities including CIO, VP IT, and Group IT Director roles in Dubai, UAE and the wider GCC region. He holds a valid UAE Employment Visa and Driving License. Contact him at vijayrajpandey@yahoo.com or +971 50 958 4660.
What ERP systems has Vijay Raj Pandey implemented in UAE?
Vijay has led full-lifecycle ERP implementations of Oracle NetSuite, Microsoft Dynamics 365 F&O, SAP Business One, Sage 300, and Micros RES POS across organizations with 1,000+ users in UAE, KSA, and Qatar — covering configuration, customization, data migration, go-live, and post-go-live support.
How much cost savings has Vijay Raj Pandey delivered as IT Manager?
Vijay delivered a 30% operational cost reduction via Microsoft 365 migration, AED 120,000 annual savings through a custom backup tool, 200+ man-hours saved monthly through RPA automation, 50% reduction in approval cycle times, and a 45% drop in tier-1 IT support load via AI and Copilot automation.
Where is Vijay Raj Pandey located?
Vijay Raj Pandey is based in Dubai Marina, Dubai, UAE. He is available for senior IT leadership roles and consultations across the UAE, GCC, and globally. Reach him at +971 50 958 4660 or vijayrajpandey@yahoo.com.